Privacy policy

Last updated: August 12, 2026

At BREWSCAPE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.brewscapecoffee.com, place an order, or interact with our services.

By using our website or purchasing our products, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Mobile/phone number
  • Billing and shipping address
  • Order and purchase history

Payment Information

Payments may be processed through third-party payment providers. We may receive information necessary to confirm your payment and complete your order. We do not intend to store complete credit/debit card numbers or banking credentials on our servers unless specifically stated otherwise.

Website and Technical Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Website usage and interaction information

Information You Provide Voluntarily

We may also collect information that you choose to provide, such as:

  • Product reviews
  • Feedback
  • Customer service enquiries
  • Survey responses
  • Information submitted through contact forms

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your coffee orders
  • Arrange delivery of your purchases
  • Process and verify payments
  • Send order confirmations and delivery updates
  • Respond to customer enquiries
  • Provide customer support
  • Improve our products, website, and services
  • Understand customer preferences and website usage
  • Send promotional offers and marketing communications where permitted
  • Prevent fraud, misuse, or unauthorized activity
  • Maintain the security of our website
  • Comply with applicable legal and regulatory requirements

3. Marketing Communications

If you have provided the necessary consent, we may send you information about new coffee products, special offers, discounts, subscriptions, events, or other promotions.

Please note that you may continue to receive essential communications relating to your orders, payments, deliveries, or account.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Keep products in your shopping cart
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Provide relevant marketing or advertising, where applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment gateway providers
  • Shipping and courier partners
  • Website hosting and technology providers
  • Email, SMS, or communication service providers
  • Customer-support providers

These service providers may access information only to the extent necessary to provide their services to us.

We may also disclose information when required by applicable law, regulation, legal process, or a lawful request from a government or regulatory authority.

6. Payment Security

We use third-party payment providers to process online payments. Your payment information may be subject to the privacy policies and security practices of the relevant payment provider.

We take reasonable measures to protect information transmitted through our website, but no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Delivery Information

To deliver your order, we may provide necessary information such as your name, phone number, delivery address, and order details to our delivery or courier partners.

This information is used solely for fulfilling and delivering your order and providing related services.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business and financial records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Rights

Subject to applicable laws, you may have rights relating to your personal information, including the ability to:

  • Request information about the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where legally applicable
  • Opt out of promotional communications
  • Raise a privacy-related complaint or concern

To exercise any applicable rights, please contact us using the details provided below.

11. Children's Privacy

Our website and products are not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided us with personal information improperly, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

Any updated version will be posted on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

BREWSCAPE LLP

Email: cbrewscape@gmail.com
Phone: 9591358181
Address:
Brewscape LLP
No 9M-314, Banaswadi, 2nd Block, HRBR Layout,
Banaswadi, HRBR Layout, Bengaluru, Bengaluru Urban,
Karnataka, 560043

Privacy Contact:[Manonmani / Partner, Co-Founder]