Because coffee and other food products are perishable or consumable goods, returns may be subject to specific conditions.

If you receive a product that is damaged, defective, incorrect, or otherwise eligible for replacement or refund under our policy, please contact us within [24/48 hours] of delivery with your order number and relevant photographs or other supporting information.

Refunds, replacements, and cancellations will be handled in accordance with our Refund & Cancellation Policy.

We reserve the right to assess each request and determine the appropriate resolution in accordance with applicable law and our policies.